Last updated: June 21, 2025
Introduction
Welcome to BiasVerse ("we," "us," "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App includes:
- Personal Data: Personally identifiable information, such as your name, email address, and demographic information, that you voluntarily give to us when you register with the App.
- User-Generated Content: We collect information you provide when you use the App, such as your "in-chat name", "about me" descriptions, chat messages with AI idols, and feedback submissions.
- Financial Data: All financial information is stored and processed by our payment processors (e.g., Google Play). We do not store any credit card or banking information on our servers. We may receive transactional information from the payment processor to confirm a purchase.
- Data from Social Networks: If you register or log in using a social network (like Google), we may collect information from that social network, such as your name, and email address, as permitted by your privacy settings on that social network.
- Derivative Data: Information our servers automatically collect when you access the App, such as your IP address, browser type, operating system, access times, and pages you have viewed.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
- Create and manage your account.
- Process payments and refunds.
- Personalize your experience with AI idols.
- Email you regarding your account or order.
- Monitor and analyze usage and trends to improve your experience with the App.
- Respond to your support and feedback requests.
Disclosure of Your Information
We do not sell your personal information. We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Google Play), data analysis (Firebase Analytics), email delivery, hosting services (Firebase Hosting), and customer service. We use Google's Generative AI services (Genkit, Gemini) to power the chat functionality.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: contact@biasverse.app